Wendy Xiuwen Chen
UX designer at BBC, based in London, UK
CV Email






Intro

This project was created during my time at 31ten digital agency. The aim was to design a tool for Hermes sales staff on the WeChat Work platform. This tool allows salespeople to provide personalized after-sale service to customers, including quotes and repair options. It also helps Hermes sales teams manage and track orders in their store.

In this project, I handled all UI and UX design tasks, including user flow and UI design. I worked closely with the project manager to keep in touch with our client.