Overview
This project is part of the BBC World Service's effort to move to a new operating system. As part of this, the team needed to rebuild the Uploader Form in the new system to make sure users can keep engaging with our editorial team.
As the UX lead for this project, I worked with our product team to make sure we introduced improvements that were easy to implement while maintaining consistency with the BBC design guidelines.
What is the Uploader form?
The Uploader Form is a comprehensive contact form designed for BBC World Service users. It allows them to share comments and feedback, submit media stories, and conveniently sign up for newsletters in different languages, ensuring they stay informed and connected with the latest updates.
Who is it for?
including those with RTL scripts, varying reading abilities, connectivity issues, limited data, and mobile-first access.